Stable Home Internet for Heavy Use
Hikari Play Fiber combines the NTT optical line, Internet Provider, Wi-Fi router and English support in one service for ALT staff.
FREE Mobile Wi-Fi While You Wait for FiberApply for Hikari Play Fiber and ask about a complimentary Plug & Go Mobile loan before installation.For eligible ALT Fiber applicants. Free loan includes up to 100 GB of data per month. Availability and device return conditions apply.
Choose 1Gbps or 10Gbps
The final plan depends on your address, building type and NTT facilities. All prices below are tax included unless noted.
Family 1Gbps
Mansion / Family 10Gbps
Understand the Installation Cost Before You Choose
These installation rules apply only to Fiber. Plug & Go has no installation work or NTT visit.
Recommended
24-Month Commitment
The installation cost is effectively ¥0 because the monthly discount offsets the ¥18,000 installation charge over the commitment period.
Without Commitment
The ¥18,000 installation cost is paid together with the first month's payment.
Get Online While Waiting for NTT Installation
New to Japan? You don't have to wait for the Fiber installation appointment to have internet. Ask us about your temporary Mobile Wi-Fi option.
Free Plug & Go Mobile for Fiber Applicants
Request a pocket Wi-Fi device to use while your NTT Fiber connection is being arranged, then return the device after your Fiber installation.
100 GB/month data allowance. Available to eligible ALT Fiber customers, subject to device availability and loan/return conditions. Free refers to the temporary Mobile Wi-Fi loan.Need more data while you wait?
A temporary Plug & Go Mobile option with no monthly data cap is also available. We confirm its billing period and other conditions before activation.
Plug & Go Mobile covers our pocket Wi-Fi range and is separate from the Tower 5G / Dock 5G home plans. Availability, device return procedures and applicable terms are confirmed before dispatch.
Everything You Need, in One Plan
You do not need to arrange a separate provider.
How Fiber Setup Works
Typical start is around 10 days to 3 weeks, depending on NTT and building coordination.
Fiber FAQ
Can I get free Mobile Wi-Fi before my Fiber is installed?
Eligible ALT customers applying for Hikari Play Fiber may request a complimentary Plug & Go Mobile pocket Wi-Fi loan while waiting for NTT installation. The free-loan plan includes 100 GB of data per month. Device availability and return conditions apply.
How long does Fiber take to start?
Normally around 10 days to 3 weeks, depending on NTT's installation calendar, your building and any required coordination.
How does the 24-month installation discount work?
The standard ¥18,000 installation charge is offset by monthly discounts during the 24-month commitment. Please confirm any remaining installation balance or other costs that may apply if you cancel early before agreeing to the plan.
Are 1Gbps and 10Gbps guaranteed speeds?
No. They are maximum service capability speeds. Actual speed depends on equipment, Wi-Fi conditions, building conditions, congestion and other factors.
Is 10Gbps available everywhere?
No. Availability depends on the NTT service area, your building and the fiber infrastructure at your address.
What is included?
The NTT fiber line, Internet Provider, Wi-Fi router and English support are included.
What happens if I move?
Fiber is installed at a fixed address. We need to check the new address and another NTT installation may be required.
Is there an extra fee for weekend or holiday installation?
Yes. NTT charges an additional ¥3,500 + tax (¥3,850 tax included) when Fiber installation is scheduled for a Saturday, Sunday or public holiday.
Ready to Set Up Your Fiber?
Check availability for 1Gbps or 10Gbps—and ask about a free Mobile Wi-Fi loan to stay connected before installation.
