HikariPlay

We are pleased to inform you that, effective August 1, HIKARI PLAY is now under the new administrative management of MCOM, Inc.. We are committed to maintaining the same quality of service you have come to expect and appreciate from us.

We are working hard to ensure a smooth and seamless transition, and we thank you for your continued trust and support during this period.

For any inquiries, please use our temporary contact number:
📞 050-3483-0510
(Available Monday to Friday, from 10:00 AM to 5:00 PM, excluding national holidays)

For all other matters, please use our online contact form, and our team will get back to you promptly.

Thank you for being a valued HIKARI PLAY customer. We look forward to continuing to serve you under our new management.

SPEED WI-FI HOME

HIKARI PLAY is introducing PLUG AND GO, which requires NO ON-SITE INSTALLATION.
All you have to do is connect it a power outlet to start.
You can use the high-quality 5G* network with unlimited data.

※ 5G is provided in some areas. Please check https://www.uqwimax.jp/wimax/area/ for more details.

Plug it anywhere you want

Same-day connection guaranteed

Non stressful installation

Need to move? Take the internet with your move

SPECIAL CAMPAIGN

* tax included

CHECK AVAILABILITY

Sign up for the form to check the availability at your address.
We will send you an email with the result within 2 business days.

Check now

Wi-Fi 6 supported

Compatible with the high-speed wireless LAN standard Wi-Fi 6*

*OFDMA is not supported.

Got questions?

Juts need to plug the device on outlet and start to use it. Same-day connection guaranteed.*

*We check the viability of the signal in your home before we send the device.
No, You don't need to contract a provider separately. Our contract comes with internet line and provider.
Yes, all contracts are included with the Wi-Fi router.
With 5G* communication with a maximum reception speed of 2.7 Gbps and a maximum transmission speed of 183 Mbps, streaming.

*5G is provided in some areas. Please check https://www.uqwimax.jp/wimax/area/ for more details.
This is a best-effort service. The speed indicated is the maximum value according to technical standards and does not indicate the actual usage speed. The speed may slow down significantly depending on your usage environment and the line condition, even within service areas.
Payment can be by direct debit or at convenience stores, like Seven Eleven, Lawson, Family mart, Mini Stop, and etc.
Yes, the amount is flat rate as long as you are an employee of Link Interac inc.
If the Service is canceled within 24 months of the opening month of the Service, the device must be returned within 5 days of the date of cancellation. Failure to return the device will result in a cancellation fee of 30,000 yen (33,000 yen including tax). From the 25th month, no need to return the device.
No, As part of the partnership between Link Interac inc., as long as you remain an employee of Link Interac inc., the device becomes FREE of charge.
As long as 5G, au 4G LTE or WIMAX 2+ internet is available at your new address you can use it as soon as you move in.

Please contact us to confirm availability at your new address. If you move without notifying us, then we may not be able to provide service to you.
You can use your HIKARI PLAY PLUG AND GO for all the homework, streaming, and video conferencing you need! But to ensure that our network is available for all customers, there are some restrictions on activities that can damage or disproportionately congest the network. For example, HIKARI PLAY PLUG AND GO is not intended for unattended use, automatic data feeds, automated machine-to-machine connections, or uses that automatically consume unreasonable amounts of available network capacity.
The device is not mobile and the guarantee of use is restricted to your residence.
Yes, you can! In addition to being able to connect up to 30 devices through Wi-Fi, the device comes with two LAN ports that you can use to connect your devices with a wired connection. Whether you prefer Wi-Fi or LAN, you can count on the "Plug and Go" device to provide reliable and fast internet connectivity for your home or office.

Steps to applying for HIKARI PLAY

1st step

Sign up for the form to check the availability  at your address. We will send you an email with the result within 2 business days.

2nd step

After verifying service availability in your area, we complete the order. 

3rd step

Upon receiving the device, just connect the electricity and start using the internet.

CHECK AVAILABILITY

  Fill out the form below or send us an email at hikariplay@ipcworld.co.jp.

Fill out the form below and we will be happy to contact you. *Note that this is not an application form. We will be sending you a response thru Facebook messenger or to the email you have provided within 2 business days. Thank you for your consideration.
Name
Private e-mail address
ATTENTION: INTERAC.CO.JP, INTERACMAIL.COM, and ALT-SUPPORT.COM email addresses are not supported

Product/Service Information

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NOTE: Setting up your Internet connection can take anywhere from a few days to a few weeks.